1. Immediately take safety measures: Turn on your hazard lights. Find a safe location.
2. Remain at the scene. Don't admit fault.
3. Call the police
4. Exchange driver information, if it is safe and you are able to do so.
5. Call your INSURANCE CLAIMS department right away.
Customer Care toll-free 1-800-543-2644
Monday - Friday 8 a.m. to 8 p.m.
Report Online: Customers can report claims at their convenience by visiting Travelers.com and logging into MyTravelers.
Report by Telephone: Customers can also call us at 800.252.4633 and speak to one of our friendly customer service representatives.
Should I File a Claim? https://www.travelers.com/claims/report-claim/should-i-file-a-claim
For all Surplus lines, Flood, Specialty Commerical, Catastrophe, Life Insurance OR if you do not see your Insurance Carrier on this list please email agency immediately for further assistance.
We love our customers and want your claim to be taken care of as soon and justly as possible. If you need assistance providing documentation, have questions about your coverage, or just need to vent, please send us a message.
10:00 am – 05:00 pm